I am the Area President of Payment Processing Consultants. We are an 18-year-old company located in a suburb of Rochester, and long island New York.
In the world of credit card processing we are considered an Independent Sales Organization (Visa’s term) and a Merchant Service Provider (MasterCard’s). This is a designation reserved for companies that are “sponsored” by a major bank (wells Fargo) in the U.S. to provide Merchant Services on their behalf in conjunction with one of the Major Processors. We are a rarity in this industry as we are dually sponsored and partner with both First Data, the largest processor in the U.S., as well as TSYS who is number 6 on the list of largest processors. We chose to have both sponsorships for their unique capabilities that allow us to offer a full suite of services to our customers.
Although there are about 500 active ISO/MSP organizations within the United States we are in the top 10%, given we sign up 300-500 new merchants a month, process a little over 6 Billion dollars annually, and have more than active 25,000 merchant customers. In addition, we are unique in this industry as we have maintained an A+ Better Business Bureau rating for as long as we have been a member (1998).
We are partnered with multiple banks, trade associations, accounting firms, software developers, and Agent Representatives like my self. We have excellent customer service and prove this everyday as we purposely do not have a voicemail system so that we answer our phones ready to serve our customers. In addition, each of our customer service personnel hold the rare designation of Certified Payments Professional—an industry certification that shows a symbol of excellence based upon industry knowledge and sales ethics.
Below are several hyperlinks that will show our BBB rating, our Website, my designation as a Certified Payments Professional, and our listing on Visa’s website.
https://www.castleworldwide.com/ETA/registry/RegistrySearch.aspx (Search Criteria: Michael DiNardo, New York, Pittsford)
I hope this makes you feel more confident in your decision to choose PPC as your processing partner.
I am always available to have a conversation if you have any questions about the above or just want to tie a voice with a name.
Thank you for this opportunity.